I had a training session at my work place and we learned these 5 basic principles which are very useful:
1- Focus on the situation, issue, or behavior, not the person.
2- Maintain the self-confidence and self-esteem of others.
3- Maintain constructive relationships.
4- Take initiative to make things better.
5- Lead by example.
Try to use these every day, your work life will be very easy
The book we used is product of Achieve Global, Inc
Thursday, October 4, 2007
The Basic Principles for a Collaborative Workplace
Labels:
Books,
Human Resources,
Managment,
Training
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